Contact
Email is the only way to reach us. We aim to reply within 5 working days.
To take part in the pilot
Email support@chargewiseapp.net.
Help with the app
Email support@chargewiseapp.net.
The quickest way is Settings → About → Report a problem in the app. It starts the email with your build number and phone filled in.
Please tell us what happened, but never include health details.
Your data and privacy
Email privacy@chargewiseapp.net to see, correct, export or delete your data, or with any privacy question.
Something you can't use
Email support@chargewiseapp.net, saying which screen, and which phone and browser.
A security problem
Email support@chargewiseapp.net with "Security" in the subject. Security and support has the details.
In an emergency
Chargewise does not watch for emergencies. Contact emergency services or your healthcare provider.